For over Two decades, MTM has partnered along with their own clients in order to establish non emergency health care transport for reaching healthcare, encouraging self-reliance, & connecting neighborhood resources. By simply utilizing top quality customer support & their capacity to be able to generate comprehensive supplier systems, they can enable their customers to execute their set goals at the same time reaching their visualization of residential areas free of boundaries.
Right from state-wide non emergency health care transport (NEMT) brokerage through to scheduling & dispatching for leading transportation companies, MTM is here to give a choice of NEMT Brokerage solutions to tackle the main difficulties with health related transport & Public Transportation Services. Their professional services make sure to improve member health outcomes while aligning together with customer goals, minimizing expenditures, as well as increasing total satisfaction.
By using a wide range of synced, viable travel services, mobility management makes sure every aspect of passengers’ transportation management system expectations are fulfilled. MTM educate individuals on the transport solutions at hand, & assist them to find the right form of transport that best fits their needs.
Using their detailed knowledge of the healthcare transport products and services business, MTM’s mobility management model provides an innovative strategy for synchronized neighborhood transport.
Your wellbeing & safety are a main interest to MTM. As a result of the present Coronavirus pandemic, they will be implementing any advice available from the Centers for Disease Control.
As demand continues to increase, mobility management delivers a strategic method for unifying, managing, & coordinating transportation services. MTM collaborates with their clients to deliver a family of travel services and options like:
Diverse travel options & modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
Pursuing opportunities for grant funding
Educating passengers on & assigning them to the most cost-effective, appropriate mode of transportation
Performing education & outreach to explain the transportation system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
As transportation agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (QA) contractor is imperative to accurately track performance metrics, analyze data, and lead the agency and its contractors through continual quality improvement.
As the ears and eyes of the agency, a genuine augmentation of the agency’s own staff, a neutral Quality Assurance(QA) contractor adds an additional layer of impartiality to keep various vendors answerable and pro actively tackle service and conformity issues. Having skills which integrates transportation and excellent quality reassurance, MTM understands how many components of Quality Assurance impact a transportation system’s function, and provides a focused model in position to enhance compliance & program advancement.
In every commitment they operate, MTM performs Quality Assurance routines making them exclusively experienced in order to provide neutral opinions, assess program styles, and document crystal clear conclusions and ideas. MTM is actually a real innovator on creating Quality Assurance tasks pertaining to the non emergency health care transport business, and also has efficiently put in place these kinds of methods in their systems for more than two full decades.
Their specialist Quality & Compliance division watches the supply of greater than 20 mil voyages a year by means of the sub-contracted group of transport suppliers, with 7.5 mil phone calls fielded by means of their own client service centers each year. For every single of their greater than Hundred or so agreements, MTM have got internal quality control steps set up & keep them selves responsible towards operation standards and Key Performance Indicators(KPIs).
Far more distinct towards the travel business, MTM couples with travel companies in Maryland and Washington, D.C. to supply specialized QA services. In both cases, MTM cooperate together with the transit companies in order to produce comprehensive systems which supply management of each of the Administration and Operations of the para-transit systems. By using a collection of methods, plans, operations, & documents developed over the last Twenty years and made ready to end up being tailored to transit agencies’ specialized demands, MTM is actually adequately outfitted in order to simplify implementation and produce instant beneficial affects regarding transportation organizations of any over all size.